strevelsupport
something not working, or a question about your account? email us and a real person will get back to you, usually within a day.
help with the app, bugs, feature ideas, and reporting a user or content that breaks the rules.
questions about your data, or a request to access or delete it.
common questions
how do i report someone or a post?
tap ••• on the post, or open the person's profile, and choose report. reports come straight to us and are reviewed, and content that breaks the terms of use is removed. you can also email support@strevel.app.
how do i block someone?
open their profile and choose block. they can't see your profile or posts, send you a request, or appear in your search. unblock them any time in settings → privacy → blocked accounts.
how do i change who sees my posts?
settings → privacy → sharing sets the default for workouts, food and weight: friends or only me. to change a single post, tap ••• on it.
my data isn't showing on a new phone.
sign in with the same apple id you used before, and stay online for a moment while it restores. if something's still missing, check settings → account for the backup status and email us.
i'm not getting notifications.
check that notifications are on for strevel in the iphone's settings app, then in strevel under settings → notifications. everything also appears in the list behind the bell on home.
how do i delete my account?
in the app, go to settings → account → delete account. this permanently deletes your account, your logs, posts, photos, comments and friendships. it can't be undone.